Novotel Samator Surabaya Timur | Hotel in Surabaya

| 7.9 (380 Reviews) | 2 Bathrooms 29 Guests

Surabaya Hotel | Novotel Samator Surabaya Timur

Hotel in Surabaya

Located 4.7 miles from Submarine Monument, Novotel Samator Surabaya Timur offers 4-star accommodations in Surabaya and has a fitness center, a restaurant and a bar. Featuring room service, this property also provides guests with an outdoor pool. The property has a 24-hour front desk, airport transportation, a kids' club and free WiFi. At the hotel, every room has a closet. Rooms contain air conditioning and a flat-screen TV, and certain accommodations at Novotel Samator Surabaya Timur have a city view. The rooms will provide guests with a fridge. The breakfast offers buffet, continental or American options. Gubeng Train Station is 5 miles from the accommodation, while Sharp Bamboo Monument is 5.2 miles from the property. Juanda International Airport is 6.8 miles away..

Novotel Samator Surabaya Timur is located in Surabaya.

This 312 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Business Services, Entertainment, Parking, and several others. This is a 4 star rated property and has over 380 reviews with the average score of 7.9 . Coming to Surabaya and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 312 Bedrooms Hotel if you want to learn more about this PetFriendly place in Surabaya. These details are authentic, as they are provided by our partner, booking.com.

This Novotel Samator Surabaya Timur in Surabaya is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Novotel Samator Surabaya Timur”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Jl. Raya Kedungbaruk No. 26-28, Surabaya, 60298, Indonesia

Amenities

Air Conditioner

Parking

Pool

View

Wheelchair Accessible

Balcony/Terrace

Accessibility

Transportation/Shuttle

Security/Safety

Business Services

Sports/Activities

Wellness Facilities

Spa

Restaurant

Bar

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Laundry

Facility Overview

Breakfast

Wine/Champagne

Fruit

Kids' meals

Restaurant

Parking

Free parking

Parking garage

Parking

Parking on site

Accessible parking

Accessibility

Wheelchair accessible

Activities

Foot massage

Kids' club

Game room

Fitness center

Back massage

Locker rooms

Massage

Fitness

Full-body massage

Hand massage

Spa facilities

Spa/Wellness packages

Neck massage

Head massage

General

Air conditioning

Non-smoking rooms

Facilities for disabled guests

Elevator

Safe

Guest Services

Meeting/Banquet facilities

Dry cleaning

24-hour front desk

Lockers

Suit press

Baggage storage

Concierge

Airport shuttle

Ironing service

Airport shuttle (additional charge)

Daily housekeeping

Fax/Photocopying

Express check-in/out

Laundry

Babysitting/Child services

Room service

Internet

Free Wifi

Wifi

Internet

Outdoors

Outdoor pool

Outdoor furniture

Security/Safety

Fire extinguishers

24-hour security

Security alarm

Key access

CCTV in common areas

Key card access

CCTV outside property

Smoke alarms

Linens, towels, and laundry washed in accordance with local authority guidelines

Use of cleaning chemicals that are effective against coronavirus

Guest accommodation disinfected between stays

Property cleaned by professional cleaning companies

Breakfast to-go containers

Food can be delivered to guest accommodation

Delivered food covered securely

Physical distancing in dining areas

All plates, cutlery, glasses, and other tableware sanitized

Process in place to check health of guests

Hand sanitizer in guest accommodation and common areas

First aid kits available

Staff follow all safety protocols as directed by local authorities

Access to healthcare professionals

Thermometers for guests provided by property

Face masks for guests available

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

Cashless payment available

Physical distancing rules followed

Contactless check-in/out

Mobile app for room service

Screens or physical barriers between staff and guests in appropriate areas

Spa

Kids' pool

Pool with view

Swimming pool

Transportation/Shuttle

Airport drop-off

Airport pickup

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Free cancellation

Pet Policy

Pets are not allowed

Guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:

8.61

Location:

7.86

Staff:

8.7

Facilities:

8.57

Comfort:

8.71

Cleanliness:

8.84

Vera

Dec 2, 2025 08:00:00 AM

Review Score: 10

Denmark

Reviewer Type: Couple

Travel Purpose: leisure

Positive: I like a lot

Summary: Good experience

See All Reviews

Room Arrangement

Room Info	Facilities
Superior King Room Room Type: Double Room Size: 29 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water Bathroom Shampoo, Slippers, Toothbrush, Guest bathroom, Towels, Toilet, Toilet paper, Free toiletries, Walk-in shower, Conditioner, Hairdryer, Shower, Body soap, Shower cap General Air conditioning, Interconnecting room(s) available, Fire extinguisher, Key access, Carpeted, Safe, Smoke Alarm, Tile/Marble floor, Key card access, Soundproof, Trash cans Media & Technology Telephone, Cable channels, Flat-screen TV, TV Services Wake-up service/Alarm clock, Wake-up service Kitchen Dryer, Refrigerator, Electric kettle Living Area Sitting area, Desk View View, River view, City view Bedroom Wardrobe or closet, Linens Accessibility Shower chair, Entire unit wheelchair accessible, Upper floors accessible by elevator, Accessible by elevator Room Amenities Socket near the bed, Clothes rack Pool and Spa Pool towels
Superior King Suite Room Type: Suite Room Size: 76 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water Bathroom Shampoo, Slippers, Toothbrush, Guest bathroom, Towels, Shower cap, Bathtub or shower, Toilet paper, Free toiletries, Walk-in shower, Conditioner, Additional bathroom, Hairdryer, Toilet, Body soap, Shower, Bathrobe General Air conditioning, Fire extinguisher, Key access, Safe, Smoke Alarm, Tile/Marble floor, Key card access, Carpeted, Trash cans, Soundproof Media & Technology Telephone, Cable channels, Flat-screen TV, TV Services Wake-up service/Alarm clock, Wake-up service Kitchen Dryer, Refrigerator, Electric kettle Living Area Sitting area, Desk, Sofa View View, River view, City view Bedroom Wardrobe or closet, Linens Accessibility Shower chair, Entire unit wheelchair accessible, Upper floors accessible by elevator, Accessible by elevator Room Amenities Pajamas, Clothes rack, Socket near the bed Pool and Spa Pool towels
Superior Twin Room Room Type: Twin Room Size: 29 m² 2 Twin bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water Bathroom Shampoo, Slippers, Toothbrush, Guest bathroom, Towels, Toilet, Toilet paper, Free toiletries, Walk-in shower, Conditioner, Hairdryer, Shower, Body soap, Shower cap General Air conditioning, Interconnecting room(s) available, Fire extinguisher, Key access, Carpeted, Safe, Smoke Alarm, Tile/Marble floor, Key card access, Soundproof, Trash cans Media & Technology Telephone, Cable channels, Flat-screen TV, TV Services Wake-up service/Alarm clock, Wake-up service Kitchen Dryer, Refrigerator, Electric kettle Living Area Sitting area, Desk View View, River view, City view Bedroom Wardrobe or closet, Linens Accessibility Shower chair, Toilet with grab rails, Upper floors accessible by elevator, Entire unit wheelchair accessible, Accessible by elevator Room Amenities Socket near the bed, Clothes rack Pool and Spa Pool towels
Deluxe Double Room Room Type: Double Room Size: 30 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water Bathroom Shampoo, Slippers, Toothbrush, Guest bathroom, Towels, Toilet, Toilet paper, Free toiletries, Walk-in shower, Conditioner, Hairdryer, Shower, Body soap, Shower cap General Air conditioning, Interconnecting room(s) available, Fire extinguisher, Key access, Carpeted, Safe, Smoke Alarm, Tile/Marble floor, Key card access, Soundproof, Trash cans Media & Technology Telephone, Cable channels, Flat-screen TV, TV Services Wake-up service/Alarm clock, Wake-up service Kitchen Dryer, Refrigerator, Electric kettle Living Area Sitting area, Desk, Sofa View View, River view, City view Bedroom Wardrobe or closet, Linens Accessibility Shower chair, Entire unit wheelchair accessible, Upper floors accessible by elevator, Accessible by elevator Room Amenities Socket near the bed, Clothes rack Pool and Spa Pool towels
Deluxe Twin Room Room Type: Double Room Size: 30 m² 2 Twin bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water Bathroom Shampoo, Slippers, Toothbrush, Guest bathroom, Towels, Toilet, Toilet paper, Free toiletries, Walk-in shower, Conditioner, Hairdryer, Shower, Body soap, Shower cap General Air conditioning, Interconnecting room(s) available, Fire extinguisher, Key access, Carpeted, Safe, Smoke Alarm, Tile/Marble floor, Key card access, Soundproof, Trash cans Media & Technology Telephone, Cable channels, Flat-screen TV, TV Services Wake-up service/Alarm clock, Wake-up service Kitchen Dryer, Refrigerator, Electric kettle Living Area Sitting area, Desk, Sofa View View, River view, City view Bedroom Wardrobe or closet, Linens Accessibility Shower chair, Entire unit wheelchair accessible, Upper floors accessible by elevator, Accessible by elevator Room Amenities Socket near the bed, Clothes rack Pool and Spa Pool towels
Executive Suite with 1 King Size Bed and 2 Single Bed Room Type: Double Room Size: 128 m² 2 Twin bed(s) Bed 1 King bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water Bathroom Shampoo, Slippers, Toothbrush, Guest bathroom, Towels, Shower cap, Toilet paper, Free toiletries, Walk-in shower, Conditioner, Additional bathroom, Hairdryer, Toilet, Body soap, Shower, Bathrobe General Air conditioning, Fire extinguisher, Key access, Safe, Smoke Alarm, Tile/Marble floor, Key card access, Carpeted, Trash cans, Soundproof Media & Technology Telephone, Cable channels, Flat-screen TV, TV Services Wake-up service/Alarm clock, Wake-up service Kitchen Dryer, Refrigerator, Electric kettle Living Area Sitting area, Desk, Sofa View View, River view, City view Bedroom Wardrobe or closet, Linens Accessibility Shower chair, Entire unit wheelchair accessible, Upper floors accessible by elevator, Accessible by elevator Room Amenities Socket near the bed, Clothes rack Pool and Spa Pool towels
Executive Suite with 1 King size Bed Room Type: Suite Room Size: 56 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water Bathroom Shampoo, Slippers, Toothbrush, Guest bathroom, Towels, Shower cap, Toilet paper, Free toiletries, Walk-in shower, Conditioner, Additional bathroom, Hairdryer, Toilet, Body soap, Shower, Bathrobe General Air conditioning, Fire extinguisher, Key access, Safe, Smoke Alarm, Tile/Marble floor, Key card access, Carpeted, Trash cans, Soundproof Media & Technology Telephone, Cable channels, Flat-screen TV, TV Services Wake-up service/Alarm clock, Wake-up service Kitchen Dryer, Refrigerator, Electric kettle Living Area Sitting area, Desk, Sofa View View, River view, City view Bedroom Wardrobe or closet, Linens Accessibility Shower chair, Entire unit wheelchair accessible, Upper floors accessible by elevator, Accessible by elevator Room Amenities Socket near the bed, Clothes rack Pool and Spa Pool towels
Executive Suite Room Type: Suite Room Size: 160 m²	Food & Drink Tea/Coffee maker, Bottle of water General Air conditioning, Fire extinguisher, Key access, Safe, Smoke Alarm, Key card access, Trash cans Media & Technology Telephone, Cable channels, Flat-screen TV, TV Services Wake-up service/Alarm clock, Wake-up service Kitchen Dryer, Refrigerator, Electric kettle Living Area Sofa View View, River view, City view Bedroom Wardrobe or closet, Linens Bathroom Walk-in shower, Towels Accessibility Shower chair, Entire unit wheelchair accessible, Upper floors accessible by elevator, Accessible by elevator Room Amenities Clothes rack Pool and Spa Pool towels
Executive Twin Room Room Type: Double Room Size: 30 m² 2 Twin bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water General Air conditioning, Fire extinguisher, Key access, Safe, Smoke Alarm, Key card access, Trash cans Media & Technology Telephone, Cable channels, Flat-screen TV, TV Services Wake-up service/Alarm clock, Wake-up service Kitchen Dryer, Refrigerator, Electric kettle Living Area Sofa View View, River view, City view Bedroom Wardrobe or closet, Linens Bathroom Walk-in shower, Towels Accessibility Shower chair, Entire unit wheelchair accessible, Upper floors accessible by elevator, Accessible by elevator Room Amenities Clothes rack Pool and Spa Pool towels
Executive Double Room Room Type: Double Room Size: 30 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water General Air conditioning, Fire extinguisher, Key access, Safe, Smoke Alarm, Key card access, Trash cans Media & Technology Telephone, Cable channels, Flat-screen TV, TV Services Wake-up service/Alarm clock, Wake-up service Kitchen Dryer, Refrigerator, Electric kettle Living Area Sofa View View, River view, City view Bedroom Wardrobe or closet, Linens Bathroom Walk-in shower, Towels Accessibility Shower chair, Entire unit wheelchair accessible, Upper floors accessible by elevator, Accessible by elevator Room Amenities Clothes rack Pool and Spa Pool towels

FAQ's

Is this Novotel Samator Surabaya Timur pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Novotel Samator Surabaya Timur?

Check-in time for Novotel Samator Surabaya Timur starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Novotel Samator Surabaya Timur have a swimming pool?

Yes, this Novotel Samator Surabaya Timur has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Novotel Samator Surabaya Timur?

Best-rates for the Novotel Samator Surabaya Timur starts from $46 per night with includes Security/Safety, Sports/Activities, Wellness Facilities, Guest Services, Balcony/Terrace, Bar, Internet, Laundry, Spa, Air Conditioner, Wheelchair Accessible, Transportation/Shuttle, Business Services, Entertainment, Parking, Pool, Accessibility, Restaurant, Breakfast, Child Friendly, View with all other facilities. PetFriendly is committed to making every traveler feel comfortable and have the best stay, whether they are traveling solo, with a date, with a pet, or as a family.

Is Novotel Samator Surabaya Timur a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Novotel Samator Surabaya Timur wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Novotel Samator Surabaya Timur is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Novotel Samator Surabaya Timur?

Based on the information reported by the owner or manager, the Novotel Samator Surabaya Timur indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Novotel Samator Surabaya Timur?

Based on the information reported by the owner or manager, details for the cancellation policy for the Novotel Samator Surabaya Timur are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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Nightly rates from:

US $46

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Novotel Samator Surabaya Timur | Hotel in Surabaya

Available rates:

Hotel in Surabaya

Amenities

Facility Overview

Policies

Reviews

Reviews

Room Arrangement

Food & Drink

Bathroom

General

Media & Technology

Services

Kitchen

Living Area

View

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Pool and Spa

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